Outstanding Service Award
The Outstanding Service Award recognizes an individual who has shown a commitment to advancing the student, staff, or faculty experience. Recipients are ambassadors of the university who demonstrate extraordinary service and represent institutional excellence.
Charles Kilfoye, Senior Director for the Experiential Network, Global Network Division
Charles demonstrates an unwavering determination to advance Northeastern’s position as the undisputed pioneer in online learning. He has expanded the online portfolio from fewer than 65 sections per year to more than 4,000 undergraduate and graduate course sections per year. Charles also designed a faculty support and certification model for online learning and leads Northeastern’s Experiential Network initiative. His expertise is recognized beyond Northeastern; the FBI asked him to assist in developing custom graduate certificate programs, and he has helped create a hybrid program for at-risk students. Charles focuses his energies on being the best and bringing out the best in others.
For more than 20 years, Nancy has spearheaded the physical transformation of Northeastern into a leading research university. Her leadership in the development of West Village, East Village, the Visitor Center, and Curry Student Center strengthen Northeastern’s position as a student-centered university with world-class facilities. With the Egan Center, the Kostas Institute, and the soon-to-becompleted Interdisciplinary Science and Engineering Complex, she worked closely with faculty and donors to ensure the buildings fulfill their intended purpose. She’s earned the trust of her staff with her listening skills, risk taking, and most of all, integrity.